We Want You To Be 100% Satisfied! We know there are many choices out there when it comes to choosing a company to handle your computer service, networking, and website needs, and we are honored that you have chosen On The Fly Computer Guy.
If you have any problems with any work that we perform after we perform it, let us know. Most times we can correct what is wrong over the phone, or we'll fix it for free. If the problem is unrelated to the service we performed, or is due to customer negligence, our normal service rates will apply.
We offer an 30 day guarantee, unless otherwise stated, on any parts sold as part of our services performed for you. If you have any problems with any parts within 30 days of receipt, let us know and we will repair or replace the part free. THERE ARE NO REFUNDS.
Our customers put their faith in us and we honor their commitment and loyalty. Questions? Please click here to contact us. We will do everything we can to make it right!
Please click here to download our Refund Policy (PDF).