If you need to cancel or reschedule your appointment, please do so prior to 2 hours before your scheduled your appointment time. Appointments cancelled or rescheduled within 2 hours of your scheduled time may incur a one-hour cancellation fee.
We do not guarantee arrival times. If we are running late or early (due to the call prior to yours, traffic, or weather), someone should contact you to provide you with a revised estimated time of arrival. Arrival times are approximated. You can expect your technician between one hour before and one hour after the scheduled appointment time provided.
If you need to cancel or reschedule your appointment, you can call us toll-free 24/7 at 1-877-832-8144. Questions? Please click here to contact us.